What ONLY sells?
As a manufacturer, ONLY sells equipment for home and hotel automation.
What are the advantages or what is the main advantage of the ONLY solution over others on the market?
Only’s main advantage is the embracing production of equipment for controlling lighting, natural light, audio, safety and climatization.
The customer will have an integrated automation, being able to interact from a single application.
As a Fehst Group company, headquartered in Braga, Portugal, we have the capacity to produce all plastics, from injection, painting, laser engraving and chrome plating, properly customized to the customer’s taste and needs.
I’ve always heard that home automation is expensive. It is true?
When you decide to purchase a ONLY home automation, you are buying comfort, modernity, energy efficiency and good taste.
Currently with the massification of home automation, technology has evolved and prices are lower.
Why should I install home automation at home?
You should install home automation because routine tasks are no longer a concern and become automatic.
Comfort becomes predominant, safety is guaranteed and control is enhanced, even when residents are away.
Where ONLY equipments are produced?
All ONLY equipment is produced at the premises of Enancer Electrónica, Lda in Braga, Portugal.
What is the material used in the panels/keypads?
The materials used in the keypads are polycarbonate and anti-fingerprint tempered glass.
What is the durability of the panels/keypads?
Polycarbonate keypads are protected by na ultraviolet curing varnish that ensures rigidity and protection from everyday risks.
ONLY keypads are available in what colors?
The keypads are available in 4 standard colors: White, Black e Gray. However, you can choose other additional colors.
Can I customize my keypad?
Yes. Standard finished are: matte, high gloss or glass.
Icons can also be chosen in our online simulator (available soon).
If I want to create an icon designed by me. It is possible?
Yes. It is possible to design any icon, as long as it respects the minimum size rules allowed.
Can I make simulations of the keypads before ordering?
Yes. There is a simulator (available soon) on our website that allows the visualization of keypads designed with the desired icons.
Products and Solutions
I have a Guest House. Is there a specific ONLY solution for this type of accomodation?
Yes. We have a solution developed for the control of Guest in the bedroom, Room cleaning and “Do not disturb”.
Is it possible to control floor heating through ONLY automation?
Yes. ONLY has specif modules for this purpose.
What type of switches does ONLY provide?
ONLY offers 3 types of keyboards or interfaces between user/actuator: Clikc, Touch and Wave.
Is it possible to control air conditioning?
Yes. With the association of exisitng gateways on the market, ONLY controls all types of air conditioning.
Do I have to do works at home to include home automation?
No. To include ONLY automation at home, just use the existing electrical network, adding an additional wire for the BUS in the same pipe.
What is the ONLY communication protocol?
Proprietary ONLY protocol and open for integration with other protocols.
Is there any server connected to the ONLY system?
Not necessarily. The server is used only and exclusively for remote control, voice control and integration with other communication protocols.
Can I control my home automation via mobile phone? Is there a specific APP for this control?
Yes, you can control a house from your mobile phone. ONLY provides an APP, called BeONLY for this purpose.
Can my guests access the BeONLY APP to control the automation points in my home?
They can, as long as the system administrator allows it.
Can I remotely control my home automation points (at my work, for example)?
Yes. You can control and program according to your schedule or weather conditions, without call a specialized technician or installer.
Is it possible to create scenarios and environments? Can I be the one to do it? Is it intuitive?
It’s possible. The conception of scenarios and environments is very easy and intuitive. Any user can create it.
Can ONLY solutions be integrated with voice command systems?
Yes. ONLY solutions can be integrated with the Alexa Amazon and Google Home system.
Is the ONLY system a distributed or centralized system?
If the house is built from scratch it should be centralized for a simpler installation.
In the case of renovations, the installation is mandatorily distributed to take advantage of the electrical installation and no work needed at home.
Where are system settings stored?
All modules have memory. Each module records its associated information.
What happens if the power goes out?
If there is a power failure and there is no energy storage device, alternative energies or any other energy source, the equipment in the following areas turn off: automation, air conditioning and audio.
The safety equipment remains active for a few hours, and after half an hour of power failure, the control panel notifies the failure.
However, when power is recovered, all devices revert to their previous state.
To ask for a budget, what do I need to do?
To request a budget, please contact one of our certified partners or contact us via email email@example.com with the following information:
- – Name
- – Number
- – Type of budget (Residential or Hotel)
- – Location
- – Desired features (if known)
- – Project plan
Your request will be forwarded to one of our partners.
Does ONLY offer “Turnkey Service”? Do ONLY have electricians and installers who do the full service after a budget has been awarded?
ONLY as a manufacturer has available a network of accredited partners capable of performing the “Turnkey Service”.
WARRANTY AND MAINTENANCE
What is the guarantee of ONLY products?
All ONLY products are guaranteed for 2 years.
If my equipment breaks down, what should I do?
You should contact the partner who carried out the assembly of the equipment.
Is any type of maintenance required?
No. For a new features, software updates may be required.
If I want to change the factory setting, can I do it?
Yes. For this you should contact certified partners.